You can cancel your subscription at any time from Settings → Billing → Cancel Subscription inside the Veris app. Your access continues until the end of your current billing period. If you subscribed through the Apple App Store, manage your subscription in your Apple ID settings — we cannot cancel App Store subscriptions on your behalf.
If you were charged after forgetting to cancel your trial, or believe you were charged in error, email support@artemyxlabs.com and we'll review your case. For App Store purchases, contact Apple directly at reportaproblem.apple.com — Apple handles all billing for App Store transactions.
Go to Settings → Data → Delete Account. Your personal information is deleted within 24 hours, and all linked data is removed from our systems within 30 days. You can also request deletion by emailing privacy@artemyxlabs.com.
Go to Settings → Connections inside the app. Tap the wearable or service you want to connect and follow the authorization steps. Veris uses Terra to securely aggregate data from third-party wearables. You can disconnect any integration at any time from the same screen.
Pro+ ($49.99/month) includes everything in Standard plus 5 video analyses per month and 1 custom 4-week program per month included in the subscription price. On Standard ($29.99/month), your first 3 video analyses are free.
No. Veris's AI agent provides informational insights based on your data — it is not a medical service, healthcare provider, or licensed coach. Always consult a qualified professional for medical decisions, diagnoses, or significant changes to your health and training. The agent is an analytical tool, not a clinician.
Go to Settings → Data → Export to download a complete JSON archive of all your Veris data. If you need help with the export or a specific format, email privacy@artemyxlabs.com.
On the login screen, tap Forgot Password and enter your email address. You'll receive a password reset link within a few minutes. Check your spam folder if you don't see it. If you still can't access your account, contact support@artemyxlabs.com.